Frequently Asked Questions
Everything you need to know about bringing The Modern into your home.
What is the typical shipping timeframe for furniture?
Most in-stock furniture items ship within 5-7 business days. Custom or made-to-order pieces typically require 4-6 weeks for production and delivery. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer White Glove Delivery services?
Yes, we offer White Glove Delivery for an additional fee on all large furniture items. This service includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items in their original packaging. Please note that large furniture items may be subject to a 15% restocking fee unless they arrive damaged or defective.
Are your materials sustainably sourced?
At The Modern, we prioritize sustainability. Our wood products are FSC-certified, and we use OEKO-TEX certified textiles to ensure our products are safe for your home and the environment.
Can I request fabric swatches before purchasing?
Absolutely. We offer up to five complimentary fabric swatches so you can see and feel the quality in your own lighting before committing to a larger purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your furniture in monthly installments.